privacy policy

This Privacy Policy describes how Happy Premika (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from happypremika.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect personal information about you from various sources, as set out below. The information we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term "personal information," we refer to information that identifies, relates to, describes, or can be associated with you. The following sections describe the categories and specific types of personal information we collect.

Information We Collect Directly from You

Information that you directly submit to us through our Services may include:

  • Contact details including your name, address, phone number, and email.

  • Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number.

  • Account information including your username, password, security questions, and other information used for account security purposes.

  • Customer support information including the information you choose to include in communications with us, for example, when sending a message through the Services.

Some features of the Services may require you to directly provide us with certain information about yourself. You may choose not to provide this information, but doing so may prevent you from using or accessing these features.

Information We Collect about Your Usage

We may also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels, and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address, and other information regarding your interaction with the Services.

Information We Obtain from Third Parties

Finally, we may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:

  • Companies who support our Site and Services, such as Shopify.

  • Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment in order to fulfill your orders and provide you with products or services you have requested, in order to perform our contract with you.

  • When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we, or third parties we work with, may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies.

Any information we obtain from third parties will be treated in accordance with this Privacy Policy. Also, see the section below, Third Party Websites and Links.

How We Use Your Personal Information

  • Providing Products and Services: We use your personal information to provide you with the Services to perform our contract with you, including processing your payments, fulfilling your orders, sending notifications related to your account, purchases, returns, exchanges, or other transactions, managing your account, arranging for shipping, facilitating returns and exchanges, and other features related to your account.

  • Marketing and Advertising: We may use your personal information for marketing and promotional purposes, such as to send marketing communications by email, text message, or postal mail, and to show you advertisements for products or services. This may include using your personal information to better tailor the Services and advertising on our Site and other websites.

  • Security and Fraud Prevention: We use your personal information to detect, investigate, or take action regarding possible fraudulent, illegal, or malicious activity. If you choose to register an account, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password, or other access details with anyone else. If you believe your account has been compromised, please contact us immediately.

  • Communicating with You and Service Improvement: We use your personal information to provide customer support and improve our Services. This is in our legitimate interests to be responsive to you, provide effective services, and maintain our business relationship with you.

Cookies

Like many websites, we use Cookies on our Site. For specific information about the Cookies that we use related to powering our store with Shopify, see Shopify Cookie Policy. We use Cookies to improve and personalize your experience on the Site, run analytics, and understand user interactions with our Services.

Most browsers automatically accept Cookies by default, but you can set your browser to remove or reject Cookies through your browser controls. Please note that blocking or removing Cookies may affect your experience and may prevent certain features from functioning correctly.

How We Disclose Personal Information

We may disclose your personal information in the following situations:

  • With vendors or third parties who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping).

  • With business and marketing partners to provide services and advertise to you.

  • When you direct or consent to our disclosure of certain information, such as for shipping products to you or using social media integrations.

  • In connection with business transactions, such as a merger or acquisition, or to comply with legal obligations, enforce terms of service, and protect our rights and those of our users.

  • With our affiliates or within our corporate group to help us run the business.

Third Party Websites and Links

Our Site may provide links to third-party websites or online platforms. We are not responsible for the privacy practices or content of such sites. You should review the privacy policies of those sites before interacting with them.

Children's Data

The Services are not intended for children, and we do not knowingly collect personal information from children under the age of 16. If you believe we have inadvertently collected personal information from a child, please contact us to request its deletion.

Security and Retention of Your Information

While we strive to protect your personal information, no method of transmission over the internet is completely secure. We recommend that you avoid sending sensitive information through insecure channels.

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce contracts.

Your Rights

Depending on where you live, you may have rights in relation to your personal information, including:

  • Right to Access: You may request access to the personal information we hold about you.

  • Right to Delete: You may request that we delete your personal information.

  • Right to Correct: You may request corrections to inaccurate information.

  • Right to Portability: You may request that we provide a copy of your personal information in a usable format.

  • Restriction of Processing: You may ask us to limit our processing of your personal information.

  • Withdrawal of Consent: You may withdraw your consent where we rely on it for processing.

Complaints

If you have any concerns or complaints about how we handle your personal information, please contact us. If you're not satisfied with our response, you may appeal or lodge a complaint with your local data protection authority.